Regional payroll supplier selection
Client: FMCG with 100 000 + Employees worldwide spread across 110 + locations
Duration: 6 months
Mandate: Run a regional tender to select Best-fit suppliers based on client’s bespoke requirements
deliverables:
pre- RFP calibration
Assess Client organisational maturity / readiness: Company culture and values, organisational maturity, Leadership culture, Outsourcing and Vendor management maturity, risk appetite, process management maturity, level of standardization…
Review client Case for change drivers to identify critical, must have requirements
Understand Client IT and HCM roadmap, constraints
Clarify current as well as target solution landscape (Modules and integrations such as time and attendance, clock in-clockout benefits, global reporting…)
Derive a best fit vendor profile and delivery model (direct servicing vs In-country partners, In house versus Managed services versus Full BPO…)
RFP requirements set-up leveraging THEPAROLLBOARD benchmarks and best practices
Build Global corporate requirements based on client policies and THEPAYROLLBOARD benchmarks : procurement (company profiles, generic T&Cs, SLAs), legal (mandatory provisions) IT and Security requirements, Internal Controls
List out the detailed country to country Payroll Services scope (core paroll services e.g. gross to net fil, legal statutory reporting, general ledger file, bankfile, statutory payment files preparation…) + geospecific requirements (lodging, Business reports etc…)
prepare pass/fail criterion based on and expanded from client-specifed MUST HAVE items (ex: SOC report on offer, Maximum Yearly fee, acceptance for key legal clauses…)
List out General scope of services (Time and attendance module, self service for employees …) and system functionalities expected (ex:retro and future dated records management, Built-in approval workflows for data load through in-take template…
Vendors short list preparation and presentation to the Client (based on Pre-RFP calibration)
RFP content preparation, floating and management leveraging THEPAYROLLBOARD template
Collate competing vendors responses into specific template
Align Client on scoring scale, weighting and methodology
Organize Vendors demo and reference calls
Organize scoring
Support exclusive negotiations with main short listed vendor: pricing, contract provisions
Outcomes
top selected vendor awarded a 5 years contract
obtained a 10 % discount on Running fee versus Original offer